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 Topic:Installation error (OpenPrinterW)  
znsupport
Member

Status:【Offline】
Re:Installation error (OpenPrinterW)

I downloaded the screen shots and found that it is a known issue on specific system environments.

PDF Driver is a virtual printer. Therefore the installer needs to call "OpenPrinterW" (a Windows API) in order to add local port. The error message (zeon1.gif) means that "The specified print monitor does not have the required functions".

We confirm that this problem can be reproduced on few specific environments only, most of our users can normally install PDF Driver on their machines.

We will try to find a solution as soon as possible.
Sorry for the inconvenience.

8/23/2005 10:18:48 AM   Other topic By this author Quote this topic reply this topic
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Topic:● Installation error (OpenPrinterW)(1254 bytes) - Bata76,8/19/2005
    Replies:○ Re:Installation error (OpenPrinterW)(397 bytes) - znsupport,12/19/2005
    Replies:○ Hello,are there any results of your investigations...(116 bytes) - steed,12/12/2005
    Replies:○ Re:Installation error (OpenPrinterW)(690 bytes) - znsupport,8/23/2005
        Replies:○ Hello,I have the same problems on a Dell Inspiron ...(554 bytes) - steed,9/5/2005
            Replies:○ Sorry, we are still under investigation and will w...(265 bytes) - znsupport,9/16/2005

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